Frequently Asked Questions

What type of travel experiences do you offer?

At MSM, we specialize in curating extraordinary and bespoke travel experiences that cater to the discerning tastes of our clients. We offer Luxury Accommodations, Cultural Immersion, Adventure and Exploration, Special Occasions and Celebrations

With our dedicated team, we ensure exceptional service, elegant design, and breathtaking locations. Discover unforgettable luxury travel experiences with MSM Travel Deluxe.

We invite you to explore our portfolio of trip inspirations, and our dedicated team is ready to assist you in creating a truly unforgettable luxury travel experience.

What happens if there are unforeseen circumstances or travel disruptions? How do you handle these situations?

We prioritize the well-being of our clients and understand that unforeseen circumstances and travel disruptions can happen. In such situations, we are committed to providing support and assistance. Here's our approach:

1. Emergency Assistance: Our dedicated team is available to assist you in travel emergencies, offering guidance, support, and alternative solutions.

2. Travel Insurance: We highly recommend purchasing travel insurance to protect against unexpected events, and we can help you understand and obtain suitable coverage.

3. Established Supplier Relationships: With strong relationships worldwide, we leverage our partnerships to swiftly address disruptions, including rebooking flights, arranging alternative accommodations, or adjusting itineraries.

4. Communication and Updates: We proactively monitor travel conditions, promptly communicating any significant changes or events, providing guidance, alternative options, and regular updates.

Our goal is to ensure your safety, minimize inconveniences, and make necessary adjustments with your best interests in mind. Please reach out to our dedicated team for immediate assistance or further clarification on our policies and procedures regarding unforeseen circumstances or travel disruptions.

What forms of payment do you accept?

We aim to offer convenient payment options for our clients. You can make payments using major credit cards such as Visa, Mastercard, American Express, and Discover. We also accept debit cards affiliated with major payment networks. Bank transfers are available for direct payments, particularly for larger transactions or international clients. Additionally, we offer PayPal as an online payment platform for secure transactions.

Please note that certain terms, conditions, or fees may apply to specific payment methods. For further details or inquiries, please contact us. Stay updated on new payment methods by visiting our website or reaching out to us directly.

What is the process for booking a trip with MSM Travel Deluxe?
  1. Initial Inquiry: Clients can inquire about travel experiences through various channels.
  2. Trip Consultation: We engage in a detailed consultation to understand preferences, interests, and budget.
  3. Customized Itinerary Proposal: We create a personalized itinerary with pricing and options.
  4. Booking Confirmation and Deposit: Formal booking confirmation is provided with deposit instructions.
  5. Finalizing the Itinerary: Adjustments and confirmations are made for flights, accommodations, and activities.
  6. Full Payment and Documentation: Upon receiving the final payment, all necessary travel documents are provided.
  7. Pre-Travel Support: Regular communication is maintained, offering assistance and relevant information leading up to the departure.

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Broaden your horizons traveling the world as Black and Traveled supports our globetrotters through every step of their travel journey. Spend your days exploring the beauty of each destination and create life-changing memories.